Cotswold Trading
Cotswold Trading Shop

36 High Street
Broadway
Worcs
WR12 7DT

Tel: 01386 853331
Fax: 01386 854936

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Our telephone lines are open 9 am to 5.30 pm, 7 days a week.

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 Delivery & returns at Cotswold Trading

Last Posting Dates Christmas 2014

12th December - deliveries to USA & Europe
17th December - Standard Delivery
19th December - Express Delivery
22nd December by midday - Next Day Delivery


Delivery in the UK:
Standard post £4.95
We aim to despatch goods within 24 hours of receipt of order (except at weekends), arriving with you within 7 working days.
 

Express delivery (first class) £7.95
We aim to despatch goods within 24 hours of receipt of order (except at weekends), arriving with you within 4 working days.

Next day delivery £12.95
Orders placed before 2 pm Monday to Friday will be despatched the same day to arrive with you on the next working day. This means that orders placed after 2pm on a Thursday and before 2pm on a Friday will arrive on the following Monday.

Orders placed after 2pm Monday to Friday will be despatched the following working day.

Channel Islands £4.95
We delivery VAT free to the Channel Islands at our standard UK delivery rate of £4.95.

We offer FREE POSTAGE for all UK orders of our Gift Vouchers (standard delivery only). Just enter FREEPOSTVOUCH at the checkout to claim the discount!

International delivery:
We aim to despatch goods within 24 hours of receipt of order (except at weekends).

Europe (European Union & Eastern Europe)
We have 3 price bands, dependent on total order value:
Up to £24.99 - £15
£25 - £84.99 - £25
£85 and above - £30

North America, South America, Middle East, Africa & Asia
We have 3 price bands, dependent on total order value:
Up to £24.99 - £25
£25 - £84.99 - £35
£85 and above - £45

Rest of the world
We have 3 price bands, dependent on total order value:
Up to £24.99 - £30
£25 - £84.99 - £50
£85 and above - £70

Deliveries to non-EU countries will have VAT deducted. There may be local import duties to be paid on receipt of your goods that Cotswold Trading is not liable for. Delivery to Europe may take up to 15 working days. Delivery to any other country may take up to 21 working days.

Certain items, such as electrical goods, are not recommended for delivery outside of Europe. Other items due to their volume and weight may be liable for an additional postage surcharge which will be added at the checkout stage. Please contact us on enquiries@cotswoldtrading.com before you place your order if you have any questions regarding delivery.

Returns and refunds:

If you are not completely satisfied with your purchase then please return the item(s) within 28 days of purchase in perfect condition for a full product refund or a replacement.

If you would like to cancel your order at anytime prior to despatch please call us.

As the parcel and its contents are your responsibility until delivered, we recommend you send the goods to us by registered post. Please note we do not refund postage charges on returned goods.

Our returns address is:
Returns Department
Cotswold Trading
36 High Street
Broadway
Worcestershire
WR12 7DT

 
 
 


 
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