We want to ensure that all our customers receive their parcels in time for the beginning of December (for advent products) or in time for Christmas (if you've ordered Christmas gifts). Our courier partners, Royal Mail and DPD, are extremely busy with many more parcels in the network than is usual at this time of the year. This has meant that we have increased our standard UK postage rate to £5.50 and so we will then be sending all parcels on a tracked service to make sure you receive parcels within 3 or 4 days. Orders over £50 for UK customers continue to have free postage costs.
If you choose our 'next day' delivery service (order before 11am) then these orders will of course be despatched the same day.
Should you have any queries about your order or your delivery, then please do call us on 01386 853331 or email enquiries@cotswoldtrading.com.
We offer FREE* standard delivery for all UK orders of £50 or over (not including bulky items or alcohol). There is a £2 discount on UK postage for all single greetings cards orders.
Further delivery information
In the UK it is illegal for:
You may only purchase an alcoholic beverage from us if you are:
If a customer selects an item containing alcohol as part of their online purchase, then a box within the checkout process must be ticked to confirm they are 18 or over. In addition, any package containing an alcoholic product will be shipped on a signed-for service which must be accepted at the point of delivery by a person aged 18 or over. Proof of ID may be requested upon delivery of that product or at the point of collection in store where we operate a Challenge 25 Policy.
Cotswold Trading reserves the right not to sell or deliver any age-restricted product to anyone who is, or appears to be, under the age of 18.
Alcoholic beverages are able to be delivered to UK addresses only. These products are excluded from all promotions and discounts, both in store or online.
Carriers
We use the following carriers:
Deliveries to non-EU countries will have VAT deducted. Please note that there may be local import duties to be paid on receipt of your goods that Cotswold Trading is not liable for. Delivery to Europe takes between 4-10 working days. Delivery to any other country takes between 4-15 working days.
Certain items, such as electrical goods, are not recommended for delivery outside of Europe. Please contact us on enquiries@cotswoldtrading.com before you place your order if you have any questions regarding delivery.
Please also see here for information on our Packaging Policy.