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See our latest delivery information

Current delivery situation

UK deliveries

All our couriers are operating as normal and we aim to process your order within 1-2 days of it being placed. There may be occasional delays with Royal Mail deliveries using our 'standard UK delivery' service due to additional Covid restrictions operating at depots. This doesn't impact our next day service at all.

Deliveries to Europe available again

As of 13th April 2021, we have reinstated deliveries to countries across Europe. Please note that VAT will be removed from orders before payments are processed; more information on VAT and any additional customs duties or handling charges can be found below.

Delivery in the UK

  • Standard UK delivery on orders up to £50 (3-5 working days)                    £3.95
  • Standard UK delivery on orders of £50 or more (3-5 working days)            FREE
  • Next day signed-for UK delivery (weekday deliveries only, UK mainland)  £8.95
  • **Items marked 'bulky', tracked 48 hr service, UK mainland                       £8.95 
  • Alcohol items (tracked & signed-for service, 18s or over only, UK)            £4.95
  • Click & Collect from our warehouse (behind the Broadway store)               FREE

We offer FREE standard delivery for all UK orders of £50 or over (**not including bulky items or alcohol). There is a £2 discount on UK postage for all single greetings cards orders.

Please note that due to customs restrictions, we are unable to deliver alcohol to Northern Ireland addresses.

International Delivery

  • Europe: up to £30 £12.95, over £30 £17.95

  • USA: up to £30 £14.95, over £30 £25.95
  • Canada, Mexico, Argentina, Brazil, Chile, Peru: up to £30 £15.95, over £30 £27.95
  • UAE, Israel, South East Asia, Australia: up to £30 £15.95, over £30 £29.95
  • New Zealand, South Africa, Bahrain, Jordan, Kuwait, Oman, Qatar, Yemen: up to £30 £17.95, over £30 £32.95

Notice for customers in the EU:

  • VAT will be removed from your order at the checkout but may need to be paid on receipt of goods in your home country at your country's VAT rate. VAT can be collected by couriers on behalf of your tax authorities before your parcel is scheduled for delivery.
  • Items valued at under €22 (ca. £19) are, until the 30th June 2021, not subject to VAT or duties. Items over €22 and below €150 (ca. £130) may be liable for border tax and customs fees. 
  • Orders over €150 will attract VAT, customs duties and a clearance/handling fee.
  • Cotswold Trading is not liable for any local customs duties or handling fees.

For all countries (including Europe):

  • VAT will be removed from your order at the checkout.
  • There may be local import duties to be paid on receipt of your goods that Cotswold Trading is not liable for.
  • Certain items, such as electrical goods or ones marked as ‘bulky’, are not available to be purchased for international delivery. Please contact us on enquiries@cotswoldtrading.com before you place your order if you have any questions regarding delivery.
  • Estimated delivery times: to Europe this can take between 4-10 working days. To other international countries, between 4 – 15 working days.

 

Additional Delivery Information

  • We are currently processing orders within 1-2 working days of them being placed unless you choose a Next Day service
  • Our 'Alcohol Gifts' service is a TRACKED & SIGNED FOR service and provides you with updates via text and email 
  • Our 'bulky items' service is a TRACKED service and provides you with updates via text and email
  • For Next Day UK orders, the cut-off time for ordering on a weekday is 2pm
  • International orders are sent using a tracked service
  • We use the following carriers: UK - Royal Mail, DPD; International - Royal Mail, DPD, DHL Express
  • Please also see here for information on our Packaging Policy.

Buying Alcohol Products Online

In the UK it is illegal for:

  • any person under the age of 18 to buy (or attempt to buy) alcohol for themselves or for any other person under the age of 18; and
  • an adult to buy (or attempt to buy) alcohol for any person under the age of 18

You may only purchase an alcoholic beverage from us if you are:

  • at least 18 years old
  • not buying that product for any person or persons under the age of 18

If a customer selects an item containing alcohol as part of their online purchase, then a box within the checkout process must be ticked to confirm they are 18 or over. In addition, any package containing an alcoholic product will be shipped on a signed-for service which must be accepted at the point of delivery by a person aged 18 or over. Proof of ID may be requested upon delivery of that product or at the point of collection in store where we operate a Challenge 25 Policy.

Cotswold Trading reserves the right not to sell or deliver any age-restricted product to anyone who is, or appears to be, under the age of 18.

Alcoholic beverages are able to be delivered to UK addresses only. These products are excluded from all promotions and discounts, both in store or online.

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