All our couriers are operating as normal and we aim to process your order within 1-2 days of it being placed. There may be occasional delays with Royal Mail deliveries using our 'standard UK delivery' service due to additional Covid restrictions operating at depots. This doesn't impact our next day service at all.
EU orders temporarily suspended
Please note that we have currently suspended the shipping of goods to customers within the EU due to complications and additional costs for VAT and customs duties that were implemented after 31st December 2020. We will be reviewing this situation regularly and hope that we can switch the service back on again later in the year.
If you are considering ordering some products from us for delivery to an address in an EU country, please do get in touch with us on 01386 853331 or firstname.lastname@example.org and we can see if we can help you further.
We offer FREE standard delivery for all UK orders of £50 or over (**not including bulky items or alcohol). There is a £2 discount on UK postage for all single greetings cards orders.
Please note that due to customs restrictions, we are unable to deliver alcohol to Northern Ireland addresses.
Please note that deliveries to all countries will have VAT deducted on goods before payment (excludes postage costs). Please note that there may be local import duties to be paid on receipt of your goods that Cotswold Trading is not liable for. Delivery to Europe takes between 4-10 working days. Delivery to any other country takes between 5-15 working days.
Certain items, such as electrical goods, are not recommended for international delivery. Please contact us on email@example.com before you place your order if you have any questions regarding delivery.
In the UK it is illegal for:
You may only purchase an alcoholic beverage from us if you are:
If a customer selects an item containing alcohol as part of their online purchase, then a box within the checkout process must be ticked to confirm they are 18 or over. In addition, any package containing an alcoholic product will be shipped on a signed-for service which must be accepted at the point of delivery by a person aged 18 or over. Proof of ID may be requested upon delivery of that product or at the point of collection in store where we operate a Challenge 25 Policy.
Cotswold Trading reserves the right not to sell or deliver any age-restricted product to anyone who is, or appears to be, under the age of 18.
Alcoholic beverages are able to be delivered to UK addresses only. These products are excluded from all promotions and discounts, both in store or online.