Delivery Information

Delivery in the UK

Standard UK delivery on orders up to £50 within 5 working days             £3.95

**Standard UK delivery on orders of £50 or more within 5 working days  FREE

*Next day signed-for UK delivery (weekday deliveries only)                       £8.95

Items marked 'bulky/fragile', signed-for 48 hr service, UK mainland        £8.95

Alcohol items (signed-for service, 18s or over only, UK)                             £5.95

Collect from our Broadway (Worcestershire) store                                      FREE

Items marked 'available in store': please telephone our office on 01386 853331 or email enquiries@cotswoldtrading.com for more details and a possible delivery quote.

We offer FREE** standard delivery for all UK orders of £50 or over (**not including fragile/bulky items, alcohol or furniture). There is a £2 discount on UK postage for all single greetings cards orders, and a £1 discount on UK postage for Popaball orders.

Further delivery information

• We aim to despatch goods within 24 hours of receipt of order (except at weekends & bank holidays)
• Our daily cut-off is 2pm for UK orders - orders placed after 2pm Monday to Friday will be despatched the following working day
• All orders placed after 2pm Friday will be despatched the following Monday
• Our Next Day services are a SIGNED FOR service
• Items marked with a FRAGILE ITEM sash can only be sent by a signed-for delivery (up to 48 hours) to UK addresses (excludes Highlands & Islands, Northern Ireland)

Age Restrictions

In the UK it is illegal for:

• any person under the age of 18 to buy (or attempt to buy) alcohol for themselves or for any other person under the age of 18; and
• an adult to buy (or attempt to buy) alcohol for any person under the age of 18

You may only purchase an alcoholic beverage from us if you are:

• at least 18 years old
• not buying that product for any person or persons under the age of 18

If a customer selects an item containing alcohol as part of their online purchase, then a box within the checkout process must be ticked to confirm they are 18 or over. In addition, any package containing an alcoholic product will be shipped on a signed-for service which must be accepted at the point of delivery by a person aged 18 or over. Proof of ID may be requested upon delivery of that product or at the point of collection in store where we operate a Challenge 25 Policy.

Cotswold Trading reserves the right not to sell or deliver any age-restricted product to anyone who is, or appears to be, under the age of 18.

Alcoholic beverages are able to be delivered to UK addresses only. These products are excluded from all promotions and discounts, both in store or online.

Carriers

We use the following carriers:

• UK Mainland: Hermes, Royal Mail, DPD, Parcelforce
• UK Highlands & Islands, Northern Ireland: Royal Mail, Parcelforce
• International: DPD, DHL Express

International delivery

We aim to despatch goods within 24 hours of receipt of order (except at weekends & bank holidays). Daily cut-off for orders is 11am.

EU zone 1: (Ireland, France, Belgium, Germany, Netherlands, Luxembourg) £16.95

EU zone 2: (Austria, Italy, Spain, Cyprus, Malta, Portugal, Greece, Denmark, Sweden, Finland, Eastern Europe) £19.95

Non-EU European countries: £22.95

USA: £24.95

Canada & Mexico: £27.95

UAE, South East Asia, Australia: £32.95

New Zealand, South Africa, Bahrain, Jordan, Kuwait, Oman, Qatar, Yemen: £34.95

Deliveries to non-EU countries will have VAT deducted. Please note that there may be local import duties to be paid on receipt of your goods that Cotswold Trading is not liable for. Delivery to Europe may take up to 15 working days. Delivery to any other country may take up to 21 working days.

Certain items, such as electrical goods, are not recommended for delivery outside of Europe. Please contact us on enquiries@cotswoldtrading.com before you place your order if you have any questions regarding delivery.