Latest delivery information

One of our main delivery partners, Royal Mail, is planning strike action for Friday 30th September and Saturday 1st October.

This means there will be no Royal Mail collections from our warehouse on 30th September or nationwide deliveries from them on 30th September and 1st October. Whilst we will do our best to use other carriers for some of the parcels sent out on 30th September, please note that customers who choose our UK Standard Delivery Service or parcels containing alcohol (for which we have to use Royal Mail), there is likely to be a delay of 2-3 additional days in your parcel reaching you.

The strikes are out of our control. We can only advise you to ensure that your order is placed in advance in order to mitigate delays.

This strike action does not affect any Next Day deliveries as we will be using DPD for this service.

We appreciate your patience during this time.

Thank you.

Delivery in the UK

  • Standard UK delivery on orders up to £50 (3-5 working days)                    £3.95
  • Standard UK delivery on orders of £50 or more (3-5 working days)            FREE
  • Next day signed-for UK delivery (weekday deliveries only, UK mainland) £8.95
  • **Items marked 'bulky', tracked 48 hr service, UK mainland                       £8.95 
  • Alcohol items (tracked & signed-for service, 18s or over only, UK)            £4.95
  • Click & Collect from our warehouse (behind the Broadway store)               FREE

We offer FREE standard delivery for all UK orders of £50 or over (**not including bulky items or alcohol). There is a £2 discount on UK postage for all single greetings cards orders.

Please note that due to customs restrictions, we are unable to deliver alcohol to Northern Ireland addresses.

International Delivery

  • Europe: up to £30 £14.95, over £30 £18.95

  • USA: up to £30 £16.95, over £30 £25.95
  • Canada, Mexico, Argentina, Brazil, Chile, Peru: up to £30 £17.95, over £30 £27.95
  • UAE, Israel, South East Asia, Australia: up to £30 £18.95, over £30 £29.95
  • New Zealand, South Africa, Bahrain, Jordan, Kuwait, Oman, Qatar, Yemen: up to £30 £19.95, over £30 £32.95

Notice for customers in the EU:

  • VAT will be removed from your order at the checkout but may need to be paid on receipt of goods in your home country at your country's VAT rate. VAT can be collected by couriers on behalf of your tax authorities before your parcel is scheduled for delivery.
  • Orders may be liable for import VAT, customs fees and a clearance/handling fee.
  • Cotswold Trading is not liable for any local customs duties or handling fees.

For all countries (including Europe):

  • VAT will be removed from your order at the checkout.
  • There may be local import duties to be paid on receipt of your goods that Cotswold Trading is not liable for.
  • Certain items, such as ones marked ‘bulky’ or alcohol, are not available to be purchased for international delivery. Please contact us on before you place your order if you have any questions regarding delivery.
  • Estimated delivery times: to Europe this can take between 4-10 working days. To other international countries, between 4–15 working days.

Additional Delivery Information

  • We are currently processing orders within 1-2 working days of them being placed unless you choose a Next Day service
  • Our 'Alcohol Gifts' service is a TRACKED & SIGNED FOR service with Royal Mail and provides you with updates via text and email 
  • Our 'bulky items' service is a 48-hour TRACKED service and provides you with updates via text and email
  • For Next Day UK orders, the cut-off time for ordering on a weekday is 2pm
  • International orders are sent using a tracked service with DHL Express or, for smaller items, with Royal Mail
  • We use the following carriers: UK - Royal Mail, DPD; International - Royal Mail, DHL Express
  • Please also see here for information on our Packaging Policy.

Buying Alcohol Products Online

In the UK it is illegal for:

  • any person under the age of 18 to buy (or attempt to buy) alcohol for themselves or for any other person under the age of 18; and
  • an adult to buy (or attempt to buy) alcohol for any person under the age of 18

You may only purchase an alcoholic beverage from us if you are:

  • at least 18 years old
  • not buying that product for any person or persons under the age of 18

If a customer selects an item containing alcohol as part of their online purchase, then a box within the checkout process must be ticked to confirm they are 18 or over. In addition, any package containing an alcoholic product will be shipped on a signed-for service which must be accepted at the point of delivery by a person aged 18 or over. Proof of ID may be requested upon delivery of that product or at the point of collection in store where we operate a Challenge 25 Policy.

Cotswold Trading reserves the right not to sell or deliver any age-restricted product to anyone who is, or appears to be, under the age of 18.

Alcoholic beverages are able to be delivered to UK addresses only. These products are excluded from all promotions and discounts, both in store or online.