Our stores have now re-opened (with revised opening hours & social distancing measures in place*)
FREE UK Delivery on orders of £50+**
28 days returns policy
Great Customer Reviews
We're delivering as normal!

Delivery Information

Current delivery information

2nd July 2020:

As of July 2020, all our usual delivery options within the UK and internationally are available to customers, including the 'collect in store' option from our store in Broadway, Worcestershire.

Please note that our courier partners are still operating within strict social distancing guidelines so this means that if you have chosen a standard delivery service, you may find that parcels take a couple of days longer than usual to arrive. Please do bear with us. If you do have a query about your parcel's whereabouts, or would like to know how long it will take to arrive, please contact us on 01386 853331 or email enquiries@cotswoldtrading.com

Delivery in the UK

Please note, any orders received after 2pm on a weekday may not be dispatched until the next working day

Standard UK delivery on orders up to £50 4-7 working days             £3.95

**Standard UK delivery on orders of £50 or more 4-7 working days  FREE

*Next day signed-for UK delivery (weekday deliveries only, UK mainland)          £8.95

Items marked 'bulky/fragile', tracked 48 hr service, UK mainland        £8.95 

Alcohol items (tracked & signed-for service, 18s or over only, UK)            £4.95

Collect from our Broadway (Worcestershire) store                                    FREE
('collect in store' customers must adhere to social distancing rules within our Broadway store and may have to wait to enter if there is the max. number of customers in the store at the time)

We offer FREE** standard delivery for all UK orders of £50 or over (**not including fragile/bulky items or alcohol). There is a £2 discount on UK postage for all single greetings cards orders.

Further delivery information

  • In the current climate, we are aiming to process orders within 1-2 days of them being placed. If you order before 2pm on a weekday there's a good chance that we can despatch the same day.
  • Our 'Alcohol Gifts' service is a TRACKED & SIGNED FOR service and provides you with updates via text and email 
  • Our 'Bulky/Fragile items' service is a TRACKED service and provides you with updates via text and email
  • For Next Day UK orders, the cut-off time for ordering on a weekday is 11am

Age Restrictions for Purchasing Alcohol Products

In the UK it is illegal for:

  • any person under the age of 18 to buy (or attempt to buy) alcohol for themselves or for any other person under the age of 18; and
  • an adult to buy (or attempt to buy) alcohol for any person under the age of 18

You may only purchase an alcoholic beverage from us if you are:

  • at least 18 years old
  • not buying that product for any person or persons under the age of 18

If a customer selects an item containing alcohol as part of their online purchase, then a box within the checkout process must be ticked to confirm they are 18 or over. In addition, any package containing an alcoholic product will be shipped on a signed-for service which must be accepted at the point of delivery by a person aged 18 or over. Proof of ID may be requested upon delivery of that product or at the point of collection in store where we operate a Challenge 25 Policy.

Cotswold Trading reserves the right not to sell or deliver any age-restricted product to anyone who is, or appears to be, under the age of 18.

Alcoholic beverages are able to be delivered to UK addresses only. These products are excluded from all promotions and discounts, both in store or online.

Carriers

We use the following carriers:

  • UK: Royal Mail, DPD
  • International: Royal Mail, DPD, DHL Express

International delivery

EU zone 1: (Ireland, France, Belgium, Germany, Netherlands, Luxembourg) up to £30 £10.95, over £30 £15.95

EU zone 2: (Austria, Italy, Spain, Cyprus, Malta, Portugal, Greece, Denmark, Sweden, Finland, Eastern Europe) up to £30 £10.95, over £30 £17.95

Non-EU European countries (apologies but we can't deliver to Russia or Ukraine): up to £30 £10.95, over £30 £19.95

USA: up to £30 £14.95, over £30 £25.95

Canada, Mexico, Argentina, Brazil, Chile, Peru: up to £30 £15.95, over £30 £27.95

UAE, Israel, South East Asia, Australia: up to £30 £15.95, over £30 £29.95

New Zealand, South Africa, Bahrain, Jordan, Kuwait, Oman, Qatar, Yemen: up to £30 £17.95, over £30 £32.95

Deliveries to non-EU countries will have VAT deducted. Please note that there may be local import duties to be paid on receipt of your goods that Cotswold Trading is not liable for. Delivery to Europe takes between 4-10 working days. Delivery to any other country takes between 4-15 working days.

Certain items, such as electrical goods, are not recommended for delivery outside of Europe. Please contact us on enquiries@cotswoldtrading.com before you place your order if you have any questions regarding delivery.

Please also see here for information on our Packaging Policy.

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