Due to unprecedented demand we are extremely busy with orders. Please check our current delivery information for lead times. Thank you!
FREE UK Delivery on orders of £50+**
Extended returns for Christmas 2020
Great Customer Reviews
See our latest delivery information

Delivery Information

Latest delivery information: 23rd November

We want to ensure that all our customers receive their parcels in time for the beginning of December (for advent products) or in time for Christmas (if you've ordered Christmas gifts). Our courier partners, Royal Mail and DPD, are extremely busy with many more parcels in the network than is usual at this time of the year. This has meant that we have increased our standard UK postage rate to £5.50 and so we will then be sending all parcels on a tracked service to make sure you receive parcels within 3 or 4 days. Orders over £50 for UK customers continue to have free postage costs.

If you choose our 'next day' delivery service (order before 11am) then these orders will of course be despatched the same day.

Should you have any queries about your order or your delivery, then please do call us on 01386 853331 or email enquiries@cotswoldtrading.com.

Delivery in the UK

  • Standard UK delivery on orders up to £50 3-5 working days                   £5.50
  • *Standard UK delivery on orders of £50 or more 3-5 working days          FREE
  • Next day signed-for UK delivery (weekday deliveries only, UK mainland)  £8.95
  • Items marked 'bulky', tracked 48 hr service, UK mainland                       £8.95 
  • Alcohol items (tracked & signed-for service, 18s or over only, UK)            £5.50
  • Click & Collect from our Broadway (Worcestershire) store                        FREE

We offer FREE* standard delivery for all UK orders of £50 or over (not including bulky items or alcohol). There is a £2 discount on UK postage for all single greetings cards orders.

Further delivery information

  • In the current climate, we aim to process orders within 3-4 days of them being placed unless you choose a Next Day service. 
  • Standard UK delivery parcels are sent on a tracked service with Royal Mail or DPD
  • Our 'Alcohol Gifts' service is a TRACKED & SIGNED FOR service and provides you with updates via text and email 
  • Our 'bulky items' service is a TRACKED service and provides you with updates via text and email
  • For Next Day UK orders, the cut-off time for ordering on a weekday is 11am

Age Restrictions for Purchasing Alcohol Products

In the UK it is illegal for:

  • any person under the age of 18 to buy (or attempt to buy) alcohol for themselves or for any other person under the age of 18; and
  • an adult to buy (or attempt to buy) alcohol for any person under the age of 18

You may only purchase an alcoholic beverage from us if you are:

  • at least 18 years old
  • not buying that product for any person or persons under the age of 18

If a customer selects an item containing alcohol as part of their online purchase, then a box within the checkout process must be ticked to confirm they are 18 or over. In addition, any package containing an alcoholic product will be shipped on a signed-for service which must be accepted at the point of delivery by a person aged 18 or over. Proof of ID may be requested upon delivery of that product or at the point of collection in store where we operate a Challenge 25 Policy.

Cotswold Trading reserves the right not to sell or deliver any age-restricted product to anyone who is, or appears to be, under the age of 18.

Alcoholic beverages are able to be delivered to UK addresses only. These products are excluded from all promotions and discounts, both in store or online.

Carriers

We use the following carriers:

  • UK: Royal Mail, DPD
  • International: Royal Mail, DPD, DHL Express

International delivery

  • EU zone 1: (Ireland, France, Belgium, Germany, Netherlands, Luxembourg) up to £30 £10.95, over £30 £15.95
  • EU zone 2: (Austria, Italy, Spain, Cyprus, Malta, Portugal, Greece, Denmark, Sweden, Finland, Eastern Europe) up to £30 £10.95, over £30 £17.95
  • Non-EU European countries (apologies but we can't deliver to Russia or Ukraine): up to £30 £10.95, over £30 £19.95
  • USA: up to £30 £14.95, over £30 £25.95
  • Canada, Mexico, Argentina, Brazil, Chile, Peru: up to £30 £15.95, over £30 £27.95
  • UAE, Israel, South East Asia, Australia: up to £30 £15.95, over £30 £29.95
  • New Zealand, South Africa, Bahrain, Jordan, Kuwait, Oman, Qatar, Yemen: up to £30 £17.95, over £30 £32.95

Deliveries to non-EU countries will have VAT deducted. Please note that there may be local import duties to be paid on receipt of your goods that Cotswold Trading is not liable for. Delivery to Europe takes between 4-10 working days. Delivery to any other country takes between 4-15 working days.

Certain items, such as electrical goods, are not recommended for delivery outside of Europe. Please contact us on enquiries@cotswoldtrading.com before you place your order if you have any questions regarding delivery.

Please also see here for information on our Packaging Policy.

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