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FREE UK Delivery on orders of £50+**
28 days Returns Policy
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See our latest delivery information

Current delivery situation

UK deliveries

All our couriers are operating as normal and we aim to process your order within 1-2 days of it being placed. There may be occasional delays with Royal Mail deliveries using our 'standard UK delivery' service due to additional Covid restrictions operating at depots. This doesn't impact our next day service at all.

EU orders temporarily suspended

Please note that we have currently suspended the shipping of goods to customers within the EU due to complications and additional costs for VAT and customs duties that were implemented after 31st December 2020. We will be reviewing this situation regularly and hope that we can switch the service back on again later in the year.

If you are considering ordering some products from us for delivery to an address in an EU country, please do get in touch with us on 01386 853331 or enquiries@cotswoldtrading.com and we can see if we can help you further.

Delivery in the UK

  • Standard UK delivery on orders up to £50 (3-5 working days)                    £3.95
  • Standard UK delivery on orders of £50 or more (3-5 working days)            FREE
  • Next day signed-for UK delivery (weekday deliveries only, UK mainland)  £8.95
  • **Items marked 'bulky', tracked 48 hr service, UK mainland                       £8.95 
  • Alcohol items (tracked & signed-for service, 18s or over only, UK)            £4.95
  • Click & Collect from our warehouse (behind the Broadway store)               FREE

We offer FREE standard delivery for all UK orders of £50 or over (**not including bulky items or alcohol). There is a £2 discount on UK postage for all single greetings cards orders.

Please note that due to customs restrictions, we are unable to deliver alcohol to Northern Ireland addresses.

International Delivery

  • Europe zone 1: (Ireland, France, Belgium, Germany, Netherlands, Luxembourg) up to £30 £10.95, over £30 £15.95 currently paused
  • Europe zone 2: (Austria, Italy, Spain, Cyprus, Malta, Portugal, Greece, Denmark, Sweden, Finland, Eastern Europe) up to £30 £10.95, over £30 £17.95 currently paused
  • Europe (non-EU) countries (Norway, Iceland, Switzerland, Bosnia and Herzegovina, Faroe Islands, Gibraltar, Greenland, Liechtenstein, Moldova, Turkey, Montenegro, Serbia): up to £30 £12.95, over £30 £19.95
  • USA: up to £30 £14.95, over £30 £25.95
  • Canada, Mexico, Argentina, Brazil, Chile, Peru: up to £30 £15.95, over £30 £27.95
  • UAE, Israel, South East Asia, Australia: up to £30 £15.95, over £30 £29.95
  • New Zealand, South Africa, Bahrain, Jordan, Kuwait, Oman, Qatar, Yemen: up to £30 £17.95, over £30 £32.95

Please note that deliveries to all countries will have VAT deducted on goods before payment (excludes postage costs). Please note that there may be local import duties to be paid on receipt of your goods that Cotswold Trading is not liable for. Delivery to Europe takes between 4-10 working days. Delivery to any other country takes between 5-15 working days.

Certain items, such as electrical goods, are not recommended for international delivery. Please contact us on enquiries@cotswoldtrading.com before you place your order if you have any questions regarding delivery.

Additional Delivery Information

  • We are currently processing orders within 1-2 working days of them being placed unless you choose a Next Day service
  • Our 'Alcohol Gifts' service is a TRACKED & SIGNED FOR service and provides you with updates via text and email 
  • Our 'bulky items' service is a TRACKED service and provides you with updates via text and email
  • For Next Day UK orders, the cut-off time for ordering on a weekday is 2pm
  • We use the following carriers: UK - Royal Mail, DPD; International - Royal Mail, DPD, DHL Express
  • Please also see here for information on our Packaging Policy.

Buying Alcohol Products Online

In the UK it is illegal for:

  • any person under the age of 18 to buy (or attempt to buy) alcohol for themselves or for any other person under the age of 18; and
  • an adult to buy (or attempt to buy) alcohol for any person under the age of 18

You may only purchase an alcoholic beverage from us if you are:

  • at least 18 years old
  • not buying that product for any person or persons under the age of 18

If a customer selects an item containing alcohol as part of their online purchase, then a box within the checkout process must be ticked to confirm they are 18 or over. In addition, any package containing an alcoholic product will be shipped on a signed-for service which must be accepted at the point of delivery by a person aged 18 or over. Proof of ID may be requested upon delivery of that product or at the point of collection in store where we operate a Challenge 25 Policy.

Cotswold Trading reserves the right not to sell or deliver any age-restricted product to anyone who is, or appears to be, under the age of 18.

Alcoholic beverages are able to be delivered to UK addresses only. These products are excluded from all promotions and discounts, both in store or online.

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