Returns Information

If you would like to cancel your order at anytime prior to despatch please call us on 01386 853331.

If you are not completely satisfied with your purchase then please return the item(s), along with a copy of the purchase receipt/invoice, within 28 days of purchase to the following address:

Returns Department
Cotswold Trading
36 High Street
Broadway
Worcestershire
WR12 7DT

The returned item(s) must be in perfect condition for a full product refund or a replacement. Please note we do not refund postage charges on returned goods unless the items is faulty.

As the parcel and its contents are your responsibility until delivered, we recommend you send the goods to us by registered post. 

Please note: We can't offer refunds or exchanges on perishable goods such as food, underwear or earrings, unless faulty or not as described. This does not affect your statutory rights.

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