Payment & Security is secure

We realise how important it is to securely store any information that you provide. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.

You can tell whether a page is secure as 'https' will replace the 'http' at the front of the in your browser address window. A small locked padlock will also appear in the bottom bar of your browser window.

Paypal secure payments

PayPal is the safer, easier way to pay and get paid online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information.

PayPal has quickly become a global leader in online payment solutions with more than 153 million accounts worldwide. Available in 190 markets and 17 currencies around the world, PayPal enables global e-commerce by making payments possible across different locations, currencies, and languages.

PayPal has received more than 20 awards for excellence from the internet industry and the business community -most recently the 2006 Webby Award for Best Financial Services Site and the 2006 Webby People's Voice Award for Best Financial Services Site.


Amazon Pay

Amazon Pay offers a familiar and convenient buying experience that can help you spend more time shopping and less time checking out. Amazon Pay is used by many different companies, both large and small. From years of shopping safely with Amazon, customers trust their personal information will remain secure and know many transactions are covered by the Amazon A-to-z Guarantee. Businesses have the reassurance of our advanced fraud protection and payment protection policy.

Credit card payments (SagePay) 

Cotswold Trading merchant account and SagePay account is the most popular payment choice with our customers.  It allows customers the option of paying by various debit and visa cards (we accept payment via Visa Debit, Visa Credit, Mastercard & Maestro cards). This option allows customers to complete transactions very quickly and securely. Please note that we do not take payments from American Express cards via our SagePay account.

If you prefer to order over the telephone please contact us via our customer service number 01386 853331, Monday - Friday 9am to 5.30pm, Saturday 9.30am to 5.30pm and Sunday 10am to 5pm

Protx has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). They adhere to the most stringent levels of fraud screening, ensuring that our customer's details remain secure throughout the transaction process.

No individuals within Protx or Cotswold Trading are able to decrypt transaction information or cardholder data. Your transaction information and customer card information is secure even from our own employees because our systems never display the full card numbers, even on administration screens.

We are so confident about the transaction security on our site that we back every purchase with our 100% security guarantee.

In-store retail sales

In both of our retail stores in Broadway, Worcestershire, Cotswold Trading and Rikki Tikki, we use a trusted and secure partner for debit and credit card processing. Any receipts that are generated by our PDQ machines at the till are securely stored on our premises for a year (as legally required) and then destroyed after that time. At no time do we retain full credit card details of any PDQ card payment.